Our website uses cookies which allow us to monitor the use of our website. This is for general purposes only and the information we gather cannot be used to identify you as an individual.
We only use Campus Online, Hotjar, Google Analytics, Facebook, ShareThis and Twitter on our website. We do not use any other third party cookies. By using this website you consent to the processing of data by Campus Online, Hotjar, Google Analytics, Facebook, ShareThis and Twitter.
If you do not consent to the use of Campus Online, Hotjar, Google Analytics, Facebook, ShareThis and Twitter cookies, contact us via our contact form. We will provide you with advice on how to reject Campus Online, Hotjar, Google Analytics, Facebook, ShareThis and Twitter cookies via your browser. Please note that if you do this you may not be able to use the full functionality of this website.
For more information about cookies and the type of cookies our website uses, see the frequently asked questions we have prepared below.
What is a cookie?
A cookie is a small text file which is generated by a website and stored in a folder on your computer. The cookie stored is unique to your computer.
Why are cookies needed?
Cookies are needed to make websites work better. For example when you add an item to your shopping cart on the Amazon website the contents of the shopping cart are stored in the cookie. Another example would be when you log into a webmail service such as Hotmail or Gmail a cookie is generated that confirms you are logged in. When you log off the cookie is deleted. This means if someone goes back to your webmail address they will not be able to read your emails.
What cookies does RG use?
RG uses Campus Online, Hotjar, Google Analytics, Facebook, ShareThis and Twitter cookies to record visits to the website. This helps us to identify which parts of the website are popular and which are less so. We also help you with your shopping bag in case your web browser closes accidentally so that you have not lost your basket content.
| Cookie name | Description |
|---|---|
| wp-settings-time | The website, running WordPress, also sets a few wp-settings-{time}-[UID] cookies, which apply if you log into the website. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. |
| wp-settings | WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. |
| ckrg_accepted | Cookie that indicates the acceptance or otherwise of site cookies. |
| wordpress_test_cookie | WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies. |
| PHPSESSID | To identify your unique session on the website |
| realGroupStudyProgramme | This is used to store your shopping cart data for placing orders on our website |
Campus Online
| Name | Why does it collect my data? | When does it activate? | What does it collect? | How long does it keep my data for? | What does it not do? |
|---|---|---|---|---|---|
| Session management | It allows you to log into the password protected Campus Online learning management system. | When you enter your username and password on the login page. | The username and logged in status | Until you log out of the site. | Identify a computer’s owner to a website Gather information from a computer |
| Module manager cookie | It helps the site remember which strands, learning experiences and activities you’ve opened and closed. | As soon as you open a strand, learning experience or activity. | Which strands, learning experiences and activities have been opened by the user. | 1 month | Identify a computer’s owner to a website Gather information from a computer |
Campus Online also collects:
- Data and files submitted via CO3 enrolment forms
- User activity on Campus Online, including activity and login statistics, overall user status, progress status through courses and activities.
- Record of work/activities etc. undertaken on or uploaded to the site
- Correspondence on the site, including messages and attachments sent in the CO3 messenger, forum comments etc.
- Feedback submitted via feedback tool.
- Other site interaction (including click tracking) to see how users interact with the site, adverts and news articles.
Third Party Cookies and Related Technologies
| Provider | Purpose | Further info |
|---|---|---|
| Google Analytics | This collects information about how visitors use the website, to be able to compile reports and make improvements to better meet our users’ needs. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. | Google Analytics data and privacy information Opt out add-on for Google Analytics |
| Google reCAPTCHA | This is used to prevent automated software engaging in abusive activities on our site, such as spam. It will collect information on your browser. A list of information collected can be found on the TermsFeed Privacy Policy for reCAPTCHA. | TermsFeed Privacy Policy for reCAPTCHA Google Privacy Policy |
| Hotjar | This collects anonymous data showing how users engage with specific web pages on the site. | https://www.hotjar.com/legal/policies/privacy/ |
| ShareThis | This collects anonymous data recording how often a page is shared and related metrics. It allows visitors to share a page with other people. | https://www.sharethis.com/privacy/ |
| We use Twitter to display relevant feeds on our site to enhance our content. Twitter widget data such as page visit and browser information is held within the cookie. Twitter also uses logged in status information and may tailor content to improve your experience. This may include targeted advertising via cookies and information to help track conversion activity. | How Twitter for Websites widgets respect users’ privacy Our use of cookies and similar technologies Twitter privacy policy | |
| Facebook and Facebook pixel | We use Facebook to display relevant feeds on our site to enhance our content. Facebook cookies indicate logged in status information to show relevant and social information for the social plugins and services. We use cookies to help facebook show ads and to make recommendations based on products or services or information from the University that may be of interest to you. | You can control whether you see online interest-based ads from Facebook in your settings |
| Cloudflare | This collects information about how visitors use the website, to be able to compile reports and make improvements to better meet our users’ needs. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. | https://www.cloudflare.com/privacypolicy |
| New Relic | This collects information about how visitors interact with the website. This provides us with site performance and diagnostics using completely anonymised telemetry data. | https://newrelic.com/termsandconditions/privacy |
I still do not want cookies on my PC – what can I do?
All major browsers have options that will restrict the use of cookies. To find out more please visit: http://www.aboutcookies.org.uk/managing-cookies